Printed Books

Cancellation Policy for Printed Books. A User can cancel an order for a printed book for approximately one hour from the time of order. Past one hour, please understand that Quote Unquote cannot provide refunds or cancel orders, and except for the cases expressly described in this return policy (i.e., Quote Unquote agrees to replace your printed book because it arrives damaged, with a material manufacturing defect, or a material defect in workmanship), Quote Unquote will not accept returns.

Return Policy for Printed Books. On the off chance your printed book arrives damaged, with a material manufacturing defect, or a material defect in workmanship, contact us within 30 days of receipt and we will work with you to secure a replacement copy if necessary. There may be minor differences across different prints of the same books and/or across books printed by our different book-printing partners, including, but not limited to, slight variances in colour fidelity and binding type. While we work very hard to keep our product as consistent as possible, this variation is a normal occurrence and is not considered a manufacturing defect or a defect in workmanship and does not qualify for a reprint.

eBooks

Quote Unquote eBooks (including PDF books) are not subject to the above Cancellation Policy or the Return Policy for printed books. Quote Unquote does not provide the ability for Users to cancel orders or obtain refunds for, or to receive replacements of, eBooks (including PDF books).

Need help?

Contact us for questions related to refunds and returns.